VoltDeckSupport
Please include your iPad model, iPadOS version and VoltDeck version (Configure > About).
Common questions
Do I need hardware to try VoltDeck?
No. Open Configure > Gateways and turn on "Run simulator". Every gauge, map and log then shows live simulated data.
Which iPads are supported?
Any iPad running iPadOS 15.6 or later, including iPad Air 2.
My gateway doesn't show up
Make sure Bluetooth is on and VoltDeck is allowed to use Bluetooth in Settings > Privacy & Security > Bluetooth. Power-cycle the gateway, keep the iPad within a few meters, then try pairing again from Configure > Gateways.
The backup camera or LED lights don't connect
The iPad must be on the same Wi-Fi network as the camera or WLED controller, and VoltDeck needs Local Network access (Settings > Privacy & Security > Local Network).
Can VoltDeck control my vehicle?
Only the headlight and auxiliary lights, through relays on a gateway you pair with a setup code. Brake lights, turn signals, throttle, brakes and power are never controlled by the app.
How do I cancel or manage VoltDeck Pro?
Subscriptions are handled by Apple. On your iPad, open Settings > [your name] > Subscriptions > VoltDeck. Cancel at least 24 hours before renewal to avoid the next charge.
How do I get a refund?
Apple handles all refunds. Request one at reportaproblem.apple.com.
I switched iPads. How do I get Pro back?
Sign in with the same Apple ID, open the VoltDeck Pro screen and tap "Restore Purchases".
Safety
VoltDeck is a display and accessory tool. Always keep your eyes on the road and follow local laws.